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Goa Agenda 2005

PRESS NOTE Day - 1

A two-day symposium – Goa Agenda – on the theme “Outsourcing: Challenges Ahead” organized by Goa Chamber of Commerce and Industry went underway this morning at Cidade de Goa in Panaji.

The third IT symposium in the series under the banner of Goa Agenda will have number of nationally acclaimed IT leaders addressing the distinguished crowds drawn from industry, academics and administration.

While inaugurating the event, Vice Chancellor of Goa University Mr P. Zacharias emphasized on the need for the industry and academics to work in close tandem. He strongly advocated the creation of Technology Transfer Centres in the universities to facilitate transfer of technology to the industry especially small scale industry. He said every university needs to put in place a structure that will bring industry and academia together and added that he has already taken steps in this direction to make Goa University the first university to do so.

The chief guest of the inaugural function, Mr K R Naik, Managing Director of D-Link Ltd, narrated his experiences of operating as an IT entrepreneur in the state of Goa for last 12 years. He termed Goa as an ideal destination for Business Process Outsourcing (BPO) for its large English speaking population and culture.

In his welcome address, Mr Nitin Kunkolienkar, President, Goa Chamber of Commerce and Industry said that though Goa ranks high on most of the parameters required for BPO sector, nothing much is being done to capitalize on it. He also expressed a need for ascertaining the reasons for Goa’s backwardness in the IT sector. He, however, expressed confidence that Goa will get its due in the BPO sector in the times to come.

IT committee chairman of GCCI, Mr Sandeep Verenkar, proposed vote of thanks.

The first technical session which followed was on the topic “Software Development” Director, Infosys, Mr Srinath Batni who spoke on “Software Services in India” said that Indian software industry has come a long way since its arrival in 1992. He said, today over 200 Fortune 500 customers are outsourcing work to India as compared to only 23 in 1991. He further said that the Indian software export revenues rose from $ 164 millon to $ 12.4 billion during the same period.
The domestic software industry revenues also increased from $ 140 million in 1992 to $ 3.4 billion in 2003-04, he added.

While stating that Indian software industry has moved up the value chain, he said Indian software industries is increasingly catering to business solutions, complex engagements, end to end solutions, multi locations delivery, multi year engagements, global corporation and inorganic growth.

However, he said, the industry is facing challenges in terms of supply chain, poor infrastructure, rising cost of operation, competition from the emerging destinations, domain expertise, knowledge management and training and disaster recovery and data security challenges.
He concluded on a positive note saying that the software industry in India is fully geared to meet the future challenges and will eventually come winner.

Mr Ravi Dighe, Sr Vice President, Aptech, in his presentation highlighted the meteoritic rise of BPO industry in the country. He said that the BPO has not only registered an impressive growth of 45 percent last year, but what is significant is that even the domestic sector has seen growth during this time. He said that ITES has emerged as the biggest employment generator in the country and BPOs have not only done well in the metros but in the smaller cities as well.

Mr Girish Nair, Vice President, HR of Aztec Software was the last speaker in the first session which was chaired by Dr Albert Gouveia.

The post lunch session was on “research and development” which was addressed by Dr Anupam Saraf, IT Advisor to Government of Goa, Ms Jyoti Bacche of Aztec Software and Dr V. V. Kamat of Goa University.

The last session of the day was devoted to Business Process Outsourcing. The speakers were: Mr Manoj Kunkolienkar of ICICI Infotech, Mr S P Zindal of STPI, Mr. Pradeep Phadke of GTL and Hemant Sukhtankar of M4II.

Air Cmde P K Pinto AVSM(Retd)
DIRECTOR GENERAL

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