Operations
Hundreds, even thousands, of organisations contribute to the shape and nature of operations within society. These operations deliver the needs of societies and enable or disable their vibrancy, liveability, resilience, stability, and sustainability.
Each society has operations that provide food, energy, land, and water. It has operations that produce and deliver goods, transport people and material, facilitate communication and coordination, and create entertainment and learning. Each operation therefore addresses a societal need.
Each operational process is designed and driven by information. A mission is the prime information that aligns the actions within the operational process to fulfil the needs of the society. Each operational process is designed and driven by information.
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INFORMATION TECHNOLOGY ENABLES A PROCESS THAT DELIVERS A SOCIETAL NEED. INFORMATION TECHNOLOGY MARKETS IGNORING THIS ROLE OF IT IN SOCIETY WILL BRING IN TOUGH TIMES. |
Consider the public transport system: the purpose of the public transport, the routes, the frequencies, the ticketing, and the pricing are all designed and driven by information. Consider the electricity delivery system: its purpose, its access, its downtime, its ability to deliver quality power, its pricing are designed and driven by information. Consider housing: its purpose, its quality, its effectiveness, its audience and distribution, its pricing are all designed and driven by information. Consider the food systems: the quantity and mix of production, distribution, pricing of food are designed and driven by information, as also is the case of consumer goods.
Information Technology used to define the mission, design or drive the process critically affects the quality and nature of services and products we obtain. IT used also enables or disables the ability to orchestrate processes that give society its vital character and the security of satisfying its needs.
The leadership summit
• Home
• Fact Sheet
• IT
needs of Society
• Emerging
Markets
• Operations
• Monitoring & Management
• Planning & Governance
• IT Markets
• End Note
• Discussion Forum
• Practical Information
• Acknowledgements
• Photo Gallery
